Refund policy

 

At ChastityForMan.com, we prioritize customer satisfaction and aim to provide a seamless shopping experience for our patrons. Please review our refund policy to understand the procedures and conditions regarding returns and cancellations.

Returns and Refunds:

Due to the intimate nature of our products, we are unable to accept returns or offer refunds for reasons such as change of mind or incorrect size selection. However, if you encounter any issues with your order, such as defects, missing items, or receipt of an incorrect item, we are committed to resolving these matters promptly and satisfactorily. Please contact us at contact@chastityforman.com within 14 days of receiving your order to report any such issues.

Lost Packages During Transit:

While we strive to ensure timely delivery, unforeseen circumstances may lead to packages being lost during transit. In the event of a lost package during transit, we are not liable for refunds. However, we will replace the lost order at no additional cost to you. For detailed information regarding lost packages during transit, please refer to our Shipping Policy.

Lost Packages After Delivery:

Packages marked as delivered but subsequently lost are ineligible for refunds. If you believe your package is lost after delivery, please follow the instructions outlined in our Shipping Policy for further assistance.

Cancellations:

We understand that situations may arise where you need to cancel an order. To cancel an order, please notify us within 24 hours of placing it.

Please note that cancellations are subject to a 10% restocking fee to cover handling and processing expenses. Refunds for canceled orders will be issued once we have received and inspected the returned items. The refund amount minus the restocking fee should typically appear in your account within 1-7 business days, depending on your financial institution's processing times.

Unsuccessful Deliveries:

In cases where a delivery is unsuccessful due to insufficient name or address details provided by the customer, we cannot be held responsible. Therefore, it's essential to ensure accurate and complete shipping information during the ordering process.

We are committed to providing clear and efficient support for any concerns related to your order. If you have any questions or require further assistance, please do not hesitate to contact us at contact@chastityforman.com. Your satisfaction is our priority, and we are here to assist you in any way we can.